Breaking the Code

Task Overload in Healthcare: When the Provider is Overwhelmed, The Patient Can't Be In Focus

Havas Medical Anthropology

"Task overload", or the related concepts of "information overload" and "task saturation", is a term developed to describe what happens when there is simply too much for our brains to do--a common occurrence in airline emergencies, spacecraft emergencies, and, unfortunately, everyday work loads in our modern medical systems. The consequences of task saturation are well understood,  lead to very poor decision making and leave very little room for interpersonal engagement, as the overwhelmed brain looks inwards for answers and shuts out further external engagement. This leads, inevitably, to plane crashes, space disasters, and, sadly, disconnected healthcare. 

Join us for this special edition as we discuss task saturation in healthcare with Havas' own Elisabetta Grioni, Chief Medical and Strategy Officer of Havas Life Milan, the impact of task saturation on the mental health of providers, and the impact of task overload on women in particular. 


If you have any questions, feedback, or just want to say hi, email us at medicalanthropology@havas.com

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